How long does it take to process an order?
Please allow 1-2 business days for your order to be processed for shipping. We will make every effort to fulfill orders as quickly as possible. After your order is confirmed your book will be sent to the printers and you will receive an order confirmation email.
What about shipping? When will I receive my book(s)?
We ship Playstories books domestically via UPS ground shipping. The shipping cost for UPS ground shipping is $3.99 per order. If you order one or multiple books, there is one shipping fee only.
It takes 3 business days to print your book after your order is processed. When your book has shipped you will receive an email and be able to see the tracking information. Shipping times depend on your location. The UPS site quotes, but does not guarantee, 1 to 5 business days for domestic ground delivery.
The estimated time from placing your order to receiving your books is 7 to 11 business days. Please note that we are not able to process orders for Hawaii or international orders at this time.
Please note that during certain peak sales periods (such as Father’s Day, Christmas etc.), delivery times may take longer than usual.